Instructor-led training
Making Projects Work Training in Asbury Park, New Jersey
This highly interactive, results-focused workshop is ideal for project team members, practicing project managers and project leaders who need to achieve consistent project success through people.
What you'll learn
Prerequisites
Course Outline
1. Connected Listening
Purpose
Baseline Considerations
Key Terms Definitions
When do we need to use connected listening?
Common Deficiencies and Problems in Conversations
Connected Listening – What is it?
Connected Listening and Creating Dialogue
How to – The Process of Listening, Dialogue Creating & Problem Definition
Apply – Practice Instruction for Connected Listening
2. Contracting for Commitment
Purpose
Key Terms Definitions
When do we need contract commitments?
Common Deficiencies and Problems with Negotiating and Contracting Negotiation Considerations
Key Elements in Developing
Commitment Ownership to the Solution
Negotiation Principles
What Is It – the 8 Step Model
(Negotiating and Contracting)
How Do You Do It?
8 Step Model (Process Overview)
Apply – Practice Instructions (Negotiation and Contracting)
Observer Tips
Soliciting Feedback (Re-negotiation of Contracts)
3. Influence Through Selling Ideas
Purpose
Baseline Considerations
When do we need to influence?
What Is It?
Opening Line
S = Solution
O = Opportunity
C = Competition
R = Relationship
Apply – Selling and Influence Practice Instructions
Simulation: Influencing an Individual
Influencing a Group
4. The Art of Managing Resistance
Purpose
Baseline Considerations
Definitions
What really happens?
Analyze Resistance Tool – ART
Apply – Practice Instructions for the
Analysis Resistance Tool
Purpose
Process
5. Group Facilitation
Purpose
Baseline Considerations
Preparing for a Facilitation
How to Use GARP to Design the
Session & Set the Meeting
Contract with Participants
Summary of GARP Questions
Meeting Facilitation Design Worksheet – GARP
8 Step Model (Facilitation Process Overview)
Facilitating for Commitment
Facilitation Tips to Jump Start and Advance Discussion
6. Process Start-Up
Purpose
Baseline Considerations
When do we need to use the Process Start Up Matrix?
What is it?
Process Start– Up Matrix
Using the Process Start-up Matrix
Process Start-Up Matrix Template
How do we get started?
Apply – Practice Instructions for Receiving the Charge
7. Scope Facilitation Technique
Purpose
Baseline Considerations
Key Terms Definitions
When do we use it?
What is it?
Scope Facilitation Steps
Apply — Practice the Scope Facilitation Tool/Technique
8. Stakeholder Mapping and Analysis
Purpose
Baseline Considerations
When do we need to use Stakeholder Mapping & Analysis?
What is it?
How to – Stakeholder Mapping & Analysis Facilitation Steps
Apply – Practice Instructions for Stakeholder Mapping and Analysis
9. Force Field Analysis
Purpose
Baseline Considerations/Key Terms Definitions
Human Impact Conditions
When do we need to use Force Field Analysis?
What is it?
Project Characteristics
How to – Three Approaches Facilitation
Force Field Analysis to Determine
Project Strategy or Approach Facilitation Steps
Force Field Analysis to Assess a Problem and Create and Action Plan
Force Field Analysis to Sort Categories of Assumptions, Risk, and Constraints
Apply – Practice Instructions for Force Field Analysis
Training locations
Making Projects Work training across the U.S. and beyond.
We provide Making Projects Work training onsite and live online for organizations throughout the United States and internationally.
View all Making Projects Work training locations
Train your team with HSG
Private, instructor-led training customized for your organization.
- Onsite or live online delivery
- Customized curriculum
- Training for groups of 3 or more
- Flexible scheduling
- Experienced instructors
Questions? Call us at 303.377.6176
or email info@hartmannsoftware.com
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